The Permissions Super User is a role reserved for the business owner and a business partner if you have one. The Super User permissions give you the ultimate control over your Pet Sitter Plus account, so granting these rights to another person should be considered carefully.
Every system must have at least one Super User.
WARNING: Permissions Super Users are able to revoke all system access rights for other Permissions Super Users. If you grant this access to another staff member, you must be sure they a) need the extra permissions and b) that they are highly trusted. Another Super User can lock you, the business owner, out of your own system.
Understanding Staff Permissions:
Staff Permissions allow you to fully customize the functionality available to particular staff roles within your business. Staff who are assigned work require the staff interface to complete their duties. Senior trusted staff may also require more access to certain scheduling or admin functions, particularly if they look after a team of sitters. In essence, Staff Permissions control which functions you give staff access to; the Interface Permissions control which modules staff can see.
Understanding Admin Permissions:
Admin Permissions allow you to fully customize the functionality and access available to particular admin roles within your business. Admins are usually key roles in the running of the business and need access to all or most areas of the software to do their job. Junior admin roles require a reduced set of functions and some areas would need to be restricted for this role. In essence, Admin Permissions control which functions you give staff access to; the Interface Permissions control which modules staff can see.
Example Role Permissions
How Can I Make a Senior Admin or Business Partner a Super User?
Navigation: Admin > Staff > select Staff Name > Permissions > Staff Permissions
Step 1
- Switch ON the option to make someone a Super User.
- Click "Update" to save changes.
Info: Permissions Super Users are able to revoke all system access rights for other Permissions Super Users. If you grant this access to another staff member, you must be sure they a) need the extra permissions and b) that they are highly trusted. Another Super User can lock you, the business owner, out of your own system.
Step 2
When this permission is switched ON, you can see in the example below that certain other permissions are no longer available to be selected. This is because a Super User has the highest level of access to your Pet Sitter Plus account so certain functions are essential.
Step 3
When you view the Staff List, a Super User is highlighted in the "Login" column where they are displayed as a "Master" login.
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