Service Scheduled Email settings

Modified on Wed, 5 Oct, 2022 at 11:47 AM

When sending service scheduled confirmations to a client that has ordered services online, you will likely use the same text for the Subject Line and the Email Body over and over. You can set a "default" email subject and or a default email template for a variety of different types of emails.

This saves you time because you won't need to type an email subject every time a client orders a service online. This will ensure that the subject line includes all the information your need for your business.

Note: Certain merge codes can be used, which means that information such as client references and invoice numbers can automatically be inserted into default email subject lines. See more information on Merge Codes.

How do I Set the Default Subject Line for Email Confirmations of Scheduled Services?

Navigate to Admin > Settings > Email Settings > Email Subject Settings > Service Scheduled Confirmation

  • Scroll down to "Other Email Subjects."
  • Enter some default text in the default subject line for "Service Scheduled Confirmation."
  • Click "Update."

Settings for emailing service scheduled confirmations in cat sitting software

Emailing a Scheduled Services Confirmation

When a client requests services online, a “Service Request” is produced in Pet Sitter Plus. This screen is used by administrators to process service requests into scheduled services.

Settings for emailing service scheduled confirmations in pet sitting software

Once services are added to the schedule, a “Service Scheduled Confirmation” email is produced.

Note: The merge codes used in this example have now been populated with the start and end dates of the booking.

Settings for emailing service scheduled confirmations in dog walking software

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