In order for a client to pay their bill online, or for you to take automatic payments, the client MUST add a credit or debit card to their account.
How does a Client Add a New Credit or Debit payment card to their Account?
Navigation: Click the link "go to portal" from any Client's account > Payment Methods
Step 1
- Click the option "Add or Change a Payment Method."
Step 2
You will either see an empty "Manage Payment Methods" screen if you haven't registered a card previously.
OR
You will see existing card details. You can add as many payment methods as you wish.
- Click "+ Add new card."
Step 3
- Enter the card information in the panels provided.
- Remember to enter the 3-digit security number, which is the last 3 digits off the panel on the reverse of your card.
- You may also be required to fill in the postal code of the address where the card is registered.
- Click "Add Card."
Step 4
When the card has been added successfully they will see the screen below.
- To view all the cards registered on the account, click "Manage cards."
Step 5
From this screen, you can now manage your credit cards, change the default card for payments to be taken from, delete an expired card or add another new card.
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