How Does a Client Delete a Credit Card?

Modified on Mon, 17 Oct, 2022 at 6:09 PM

Your client will at some point want to delete an old credit card from the system.

How do I Delete a Credit or Debit Card from the Client's Account?

Navigation: Click the link "go to portal" from any Client's account > Payment Methods > Add or Change a Payment Method

  • Decide which card you want to delete if there is more than one.

Note: If ALL cards are deleted, you will no longer be able to take automatic payments and the client will no longer be able to pay online until they add a new card to replace the one they are deleting.

  • Click "Delete" and the card details will be removed from our secure servers.

Note: If this was deleted in error, the process for Adding a New Credit Card will need to be followed again.

Delete a credit or debit card from the portal in software for pet sitters

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