How Do Clients Set Up a Login Password?

Modified on Thu, 2 Mar, 2023 at 6:46 PM

Your clients will need to enter their email address or unique account number and a password to securely login to their portal every time. If they have forgotten their password, they can reset it and enter a new one so they can login securely.

Watch this video for a step-by-step tutorial on how your client can set or reset a password:

How does my Client Reset their Password?

Step 1

In the login screen, select the link "Set/Reset password?"

Set up a password in dog walking software

Step 2

Enter the account number or the client's email address in the panel.
Click "Reset Password."
An email will be sent to the main email address registered on the client account with a 6-digit secure code.

Reset your password in dog walker software

Step 3

Enter the code exactly as is shown in the password set/reset email.
Click "Set/Reset Password" again.

Your dog boarding software will send you a secure code to reset your password

Step 4

Type in your new password.
Type it in again to confirm.
Click "Set password" to complete the process.

Enter your new password in dog day care software

Step 5

To login, they need simply enter their new password.

To login enter your new password in cat sitting software

Step 6

If you have entered your Terms & Conditions in your settings, the client will be prompted to agree to your terms before they are taken to the Client Portal.

The Client must agree to your terms and conditions in the portal in dog walker software