Once you have allowed clients to request services online, there are a number of additional restrictions designed to prevent last minute bookings and cancellations. Each option below has a link to a more detailed explanation and set of instructions on how to enable or disable the function.
TABLE OF CONTENTS
- Company Booking Restriction
- Set a Cut Off Time to Prevent Late Booking Requests
- Company Cancellation Restriction
- Set a Cut Off Time to Prevent Late Cancellations
- Customize Late Booking or Cancellation Message in the Portal
Company Booking Restriction
| Once you have allowed clients to book services through the client portal, you want to have some control over how late they request services, so you are not putting your schedule under extra pressure with last minute changes. To set a time limit to prevent late service requests:
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Set a Cut Off Time to Prevent Late Booking Requests
| Once you have allowed clients to book services through the client portal, you want to have some control over how late they request services, so you are not putting your schedule under extra pressure with last minute changes. To set a time limit to prevent late service requests:
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Company Cancellation Restriction
| Once you have allowed clients to book services through the client portal, you want to have some control over how late they cancel services, so you are not putting your schedule under extra pressure with last minute changes. To set a time limit to prevent late service cancellations:
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Set a Cut Off Time to Prevent Late Cancellations
| Once you have allowed clients to book services through the client portal, you want to have some control over how late they cancel services, so you are not putting your schedule under extra pressure with last minute changes. To set a time limit to prevent late service cancellations:
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Customize Late Booking or Cancellation Message in the Portal
When a client attempts to request a service in the client portal after the service request time constraint, an error message will appear informing the client they are unable to request the service. Here you can personalize a message to explain how to contact your office to inquire about last minute availability. To set a time limit to prevent late service requests:
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