Deleting a Service Order

Modified on Fri, 23 Sep, 2022 at 10:32 AM

Sometimes it is necessary to delete an entire Service Order. To do so, the order must have no services scheduled to it.

An order may have been created in error and not have any visits scheduled to it yet.
A client may have changed their mind and ask you to remove all their services.

More About Service Orders

A Service Order contains services a client has ordered, for a date range that will be invoiced together, such as one month of daily walks or a 2 week vacation. The services are simultaneously populated to the Schedule and are used to create an Invoice for the Client.

How Do I Delete a Service Order?

Navigation: Clients > access a client account > Orders & Invoices

Step 1

Open the Service Order by clicking the blue order label name.

Delete an order in cat sitting software

Step 2

Delete any services in the service order.

Note: If services you want to delete are dated in the past, simply cancel or void the services first before you can delete them. See How do I Delete a Service?

Delete an order in pet sitting software

Step 3

When the order is empty, navigate back to the Orders & Invoices screen.
Click "remove this order," which is now an option by the "empty" order. The order is deleted and cannot be reinstated.
If you deleted it in error, create a new order and add services to it.

Delete an order in dog walking software