How Can Staff Login on Mobile?

1. Create a new staff record – see How Do I Add a New Staff Record?
2. Make sure that each staff member has an email address that they will use for work. This must be entered into the "Work Email address" field in their staff account.
3. Send instructions on how to log into the Staff Dashboard on their mobile.

Staff can watch this video to see how to set or reset a forgotten password on mobile:

How Do Staff Login on a Mobile Device?

Step 1

• To login, they need simply enter their work email address or their unique 5-digit staff account number (eg. 10756) plus their password.
• Check the box for "Keep me logged in" if the mobile screen is locked securely by a password or fingerprint.
• Tap "Login."

What happens if the Staff Member has Forgotten their Login Password in V7?

Step 2

• To re-enter or add a new password, in the login screen select the link "Set/Reset password?"

Step 3

• Enter the account number or the staff work email address in the panel.
• Tap "Reset Password."
• An email will be sent to the main email address registered on the staff account with a 6-digit secure code.

Step 4

• Enter the code exactly as is shown in the password set/reset email.
• Tap "Reset Password".

Step 5

• Type in your new password.
• Type it in again to confirm.
• Tap "Set password" to complete the process.