How do I Make Staff Inactive?

Modified on Thu, 27 Oct 2022 at 11:57 AM

When your staff or IC's cease to be employed by your pet sitting business, it is useful to be able to make them "inactive"; this will remove them from a variety of staff lists used around the system in reports, inquiries and scheduling.


Note: If the Staff member was assigned any services/visits, clients, keys, etc. at any time, they cannot be deleted. They can only be marked Inactive and this inactivity process should be followed. 



You can also use the same process in reverse to "reactivate" a previously inactive staff.


How Do I Remove a Staff Member from my System?

Navigation: Admin > Staff > click on Staff Name > Permissions > Staff Permissions


Step 1

  • Click on the staff record you wish to make inactive, or the inactive staff you want to re-activate.

Select the staff name you want to access in dog walking software


Step 2

  • Slide the toggle to ON to set the staff member to active, or
  • Slide the toggle to OFF to set the staff member to inactive.
  • Click "Update."

Note: If you make a staff "inactive", it is best practice to disable the staff login as well so they cannot get back into the system.


Make a staff inactive in dog walking software


Step 3

Once the staff has been made inactive, it is possible to "reactivate" them.
  • To view a list of inactive staff, check the "Include inactive" option and inactive staff will be shown in grey.

Select the inactive staff name you want to access in dog walker software

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article