Making a Service Inactive

Modified on Wed, 28 Jun, 2023 at 2:49 PM

When you want to stop providing a particular service, the Active/Inactive option is useful (if you are unable to "delete" a service).

Tip: Making a Service Item "Inactive" hides it from the list of available service items. It also removes it from the Portal so clients can't request it.

Note: Deleting a service may not be an option if the service has previously been scheduled, so you need to make it "Inactive" instead.

What is a Service Item?

A Service Item is a description and price for a service, such as a dog walk. Service Items are set for a time and date and then are assigned to a staff member to create the schedule. Service items appear on your Schedule, Service Orders, and Invoices.

How do I make a Service Inactive?

Navigation: Admin > Services > select a service > Advanced

Step 1

Click on the service item to edit.
Click "Advanced" from the menu.

Select a service item in dog day care software

Step 2

Toggle "Active" to "OFF."
Click "Update."

Tip: If you want to reinstate an inactive service, you can make it "Active" again by simply toggling the switch to ON..

Make the service inactive in dog day care software

Info: Further Reading
Deleting A Service Item
Managing Service Items
Edit Basic Service Items
Advanced Service Settings