View Active and Inactive Services

Modified on Sun, 23 Oct, 2022 at 3:05 PM

When you want to stop providing a particular service (or add a service you previously offered), the Inactive option is useful if you are unable to "delete" a service.

Note: Services are not able to be deleted if they have been scheduled at any time.

Tip: Making a Service Item "Inactive" hides it from the list of available service items. It also removes it from the Client Portal so clients cannot request it.

What is a service item?
A Service Item is a description and price for a service you provide, such as dog walk, pet sit, boarding, overnight, dog training, etc. Service items create your Schedule, Service Orders, and Invoices. A Service Item that is set for a time and date is assigned to a staff member to create the schedule.

How Do I View a List of All My Active and Inactive Services?

Navigation: Admin > Services > Service Items

Under "Filters" check "Include inactive items."
Click "Reload" to display ALL services both active and inactive.

Show inactive items in your dog walker software

How Do I Make an Existing Service Inactive?

Navigation: Admin > Services > select a service item > Advanced

Step 1

Click the service item to select it.
Click "Advanced" from the menu.

Select a service item in dog day care software

Step 2

Toggle "Active" to "OFF."
Click "Update."

Make the service inactive in dog day care software