What is a Resource Cost?

Modified on Mon, 31 Oct 2022 at 05:56 PM

If you have a service such as boarding, daycare or overnights, you will probably want to track it in the Planner. This setting "Resource Cost" is essential to display the service in the Planner which helps to quickly display how many services are booked to each staff or to the daycare to expedite scheduling.

How does the Planner work?

The Planner displays capacity and current scheduled services for a particular type of service, such as boarding, overnight and daycare services. The Planner is also helpful to identify which sitters provide services and to locate which sitter is available to accept a service, indicated by no work or work below capacity on their Planner.

The planner can be configured to display:

Overnight services - where the sitter stays overnight at a client's home caring for the pets.
Boarding services - where the pet stays at the sitter's home overnight.
Daycare capacity for each facility or each playgroup.
Periods when pet sitters are full or oversubscribed.
Periods when pet sitters are not working due to illness, vacation, holiday etc.

When applying a Resource Cost, you must remember:

A number greater than zero means the service will be tracked in the planner. (Entering zero means it won't be.)
Resource Cost of 1 means each time the service is scheduled, the planner total for the day will increase by 1. For example, if "home boarding for 1 dog" has a Resource Cost of 1, then each time this service is scheduled, the total number in the planner for the day for the pet sitter assigned the work will be 1.
Likewise, a resource cost of 2 (for a service item of "home boarding for 2 dogs"), means each time this service is scheduled, the total number in the planner for the day for the pet sitter assigned the work will be 2.
For a more detailed explanation of this feature, please refer to Understanding the Planner.

What is a Service Item?
A Service Item is a description and price for a service, such as a dog walk. Service Items are set for a time and date and then are assigned to a staff member to create the schedule. Service items appear on your Schedule, Service Orders, and Invoices.

How Do I Change the Resource Cost?

Navigation: Admin > Services > Select a Service > Advanced

Step 1

Click on the service item to edit.

Select the service item you wish to edit in your pet sitting software

Step 2

Click "Advanced" from the menu.
Add the "Resource Cost" number.
Click "Update."

Set you resource number in dog walking software