Email All or Selected Clients

Modified on Thu, 29 Sep, 2022 at 12:10 PM

You can email clients from the client search screen or the Schedule if you are using Custom SMTP. If Custom SMTP is set up and correctly connected, there is a checkbox to the left of each client and an "Email" button above the checkbox column. Email all clients, certain clients or filter your client list.


Tip: There are common email templates available for your use, such as confirmation and invoicing. You can edit templates and create new templates.


Note: These links will help you set up your SMTP or you can contact Support@petsitterplus.com for assistance. Custom SMTP, How do I enable using Custom SMTP and How do I set up my Custom SMTP Email Credentials.


How Do I Email All Clients?

Navigation: Clients

Step 1

  • Click "Go" to view all clients.
  • Click the top "All" checkbox to select all clients.
  • Click "Email."
Email all or selected clients from the client account in dog walker software

Step 2

  • Choose an email template, edit if required, or select the Blank template to type your own.
  • Click "Email Clients."
Email all or selected clients from the client account in dog walking software

How Do I Email Selected Clients?


  • Click the checkbox beside each client and/or use Filters to select a sub-set of clients.
  • Click "Email."
  • Choose an email template or select the Blank template to type your own.
  • Click "Email Clients."

How Do I Know if an Email Has Been Sent?

Navigation: Clients > click on a Client Account > Client Admin > Logs


Note: A record of the date/time and subject of the email sent is saved in LOGS, as a history of client correspondence.


View the Log of when you Email all or selected clients from the client account in dog walker software


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