Clients (via the Client Portal) can add, view or edit information about their pet's care. Encourage clients to update pet feeding and medication routines, to make home visits easier to carry out. Pet records contain care details for each pet and are "associated" to a client account.
How Do I complete the Feeding & Medication section?
Navigation: Clients > access a client account > Client Information > click pet name > Feeding & Medication
Complete each field as follows, and click "Update."
- Feeding instructions: Include instructions such as amount of food, timing of meals, food preparation and treats.
- Location of food: Where the pet's food is located.
- Location of treats: Where the pet's treats are located.
- Any current medication?: If you click "Yes," "Medication" appears. Enter medication, instructions, dose and frequency.
- Any diagnosed illnesses?: If you click "Yes," "Please Explain" appears. Enter pet's diagnosis and relevant care required.
Tip: To change the content and layout in this section, see Custom Fields.
Read more about CUSTOM FIELDS
Custom Fields enable you to customize the Client's pages in your database. This means you can add fields for data you capture such as specific pet behaviors or home management details. If you add custom fields, screenshots may not look the same as your database.
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