Sync Refunds with QuickBooks

Modified on Mon, 19 Feb 2024 at 07:02 PM

Sometimes it is necessary to refund a client's payment, such as when they canceled their service or had a problem with the service delivery. A Stripe refund is initiated in Pet Sitter Plus then, via Stripe integration, the refund is returned to the client's card and it is recorded in Pet Sitter Plus. Cash or Check payments are refunded directly by you to the client and require you to create a manual Refund.  

Supported functions:

  • Full Refunds
  • Partial Refunds
  • Amended Refunds
  • Deleted Refunds

When a payment is unallocated from an Invoice, refunds created in Pet Sitter Plus are synced to QuickBooks in the following way:

Chart Of Accounts

  • As a credit in the Accounts Receivable (A/R) Account

Refunds in QuickBooks Online in Cat Sitting Software

  • As a debit in the PSP-Bank Account

Refunds in QuickBooks Online in Dog Sitting Software

Client Account

Refunds show as a client "check" in the QuickBooks client account in QuickBooks Online.

View Client Refund in QuickBooks Online in Dog Daycare Software

Info: Further reading....

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