Sometimes it is necessary to refund a client's payment, such as when they canceled their service or had a problem with the service delivery. A Stripe refund is initiated in Pet Sitter Plus then, via Stripe integration, the refund is returned to the client's card and it is recorded in Pet Sitter Plus. Cash or Check payments are refunded directly by you to the client and require you to create a manual Refund.
Supported functions:
- Full Refunds
- Partial Refunds
- Amended Refunds
- Deleted Refunds
When a payment is unallocated from an Invoice, refunds created in Pet Sitter Plus are synced to QuickBooks in the following way:
Chart Of Accounts
- As a credit in the Accounts Receivable (A/R) Account
- As a debit in the PSP-Bank Account
Client Account
Refunds show as a client "check" in the QuickBooks client account in QuickBooks Online.
Info: Further reading....
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article