How to Set Up SMTP for Yahoo

Modified on Thu, 21 Dec, 2023 at 9:24 PM

Yahoo has introduced some additional security measures to protect your account, there are some additional steps you will need to take to connect your Yahoo account via SMTP which are set out in this article.
Getting Started: Email Configuration SMTP Emails can be sent from Pet Sitter Plus in a few ways. 
  1. Through our internal email system (default).
  2. Through a combination of our internal email system and your business or personal email account (strongly recommended).
  3. Through your business or personal email account only. 

  • This step is not essential to use Pet Sitter Plus, but it can provide enhanced functions.
  • There is a separate process for Google accounts, please see Connect your Email using Google and Gmail
  • SMTP set-up can be a frustrating experience due to the technical nature. If you run into any difficulties, please reach out to our Support team who will be happy to assist you:

How Do I Set up SMTP for Yahoo?

Step 1: Email Options

Navigation: Admin > Settings > Email Settings >Email Options

  • BCC All Direct Emails To Company: Turn ON (Optional) to receive a copy of all emails sent via SMTP.
  • Click "Update."

Set Email Options to BCC All Direct Emails to Company in Dog Walking Software

Step 2: Email Options

Navigation: Connect > Email Settings > Connect Your Email

  • Send Email From Your Own Account: Turn ON to configure SMTP.
  • Email Configuration Type: Select SMTP.
  • Only Use For Direct Emails: Turn ON (Highly Recommended). You should continue to send Invoices and other emails through the internal server.

Settings for configuring hotmail email in dog walking software

Step 3: Email Configurations

Navigation: Connect > Email Settings > Email Configuration

Complete the SMTP configuration with your email account details (as in the example below).
  • Sender Email: Your Yahoo email address
  • Host: eg. "" or "" or ""
  • Username: Your Yahoo email address
  • Password: The password for Your Yahoo email address (NOT your Pet Sitter Plus login password)
  • Security: Select STARTTLS
  • Port: Enter 587
  • Click "Test & Update."

Note: Your first attempt at connecting with "Test & Update" will likely fail. This is normal due to the security settings you need to alter on your Yahoo Account.

Your first attempt at connecting with "Test & Update" will likely fail. This is normal due to the security settings you need to alter on your Yahoo Account.

Connection failed error message in dog day care software

Troubleshooting Yahoo SMTP

SMTP Troubleshooting:
  • Yahoo has increased its level of security for connecting to different applications. You will need to create an APP password to use in place of your normal password with Pet Sitter Plus.

Step 1: Generate an App Password to use with Pet Sitter Plus

In order for Pet Sitter Plus to "talk" to your Yahoo email account via SMTP you need to retrieve an APP Password from Yahoo.

  • Log into your Yahoo email account.
  • Access your account settings by clicking on your Profile in the upper right corner.
  • Click on Add or manage accounts.

Manage your yahoo email account in pet sitting software

  • Click on Account Info

Manage your yahoo email account in dog day care software

  • Click on Account Security on the left hand menu
  • You will be asked to verify your account before you can proceed
  • Once on the Account Security tab, scroll down the page until you see "App Password"
  • Click on "Generate app password"

Generate app password in yahoo email using dog walker software

  • Click on "Get Started"

Getting an app password for yahoo email in dog walking software

  • You may be asked to sign in again to verify your account
  • Enter the name of the App you intend to use the password
  • Click Generate password

Generate an app password in dog walking software

  • You may be asked again to verify your account
  • Once the password has been generated, click the "copy" button in the right hand side

Copy your app password in cat sitting software

Step 2: Add Yahoo generated app password to your Email Configuration

  • Paste the password into the password field in Pet Sitter Plus Email Configuration
  • Click Test & Update and you should receive the Connection Succeeded! notification

Connection success message in dog boarding software

Email Confirmation
  • You should receive an email with a "Success" message in the subject line to confirm that SMTP is now working.

Yahoo success email message in software for dog day care centres

Tip: Once you have successfully completed the connection, a new option to email your clients in bulk from the Client Search is available, like this.

Bulk email all of some of your clients in pet sitting software

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article