Understanding the Staff Pay Report

Modified on Sun, 06 Aug 2023 at 06:19 PM

The Staff Pay Report provides a summary of payments owed to sitters for work that is paid on a "per service" basis. The report also provides detailed service information for each employee or contractor and can also be filtered by staff member. Staff pay is calculated based on service delivery date.

Similar to other reports, direct access to a Client Account is available by clicking on the blue Client Name once you have drilled down into a Staff Name, also in blue. 


In addition, appended to each Staff Pay Report are statistics which many business owners will find very helpful when compiling KPIs and appraisals. These statistics include:

  • Number of days worked
  • Scheduled Services
  • Cancelled
  • Voided
  • Total Services
  • Total Pay


Tip: The Staff Pay Report helps you plan for payments to staff and aids in cash flow management. It also gives you the Cost of Goods Sold (COGS) for any date range and provides key insights for understanding your profit margin on various services provided by various staff members.


Note: If you pay staff on an hourly basis, use Shifts for time recording and Timecard Export for calculating staff pay.


How Do I View, Filter and Export the Staff Pay Report?

Navigation: Reports > Staff Pay Report


  • (Optional) Add a filter, click "All Staff Summary," choose Staff name to view only one staff's pay.
  • Select a custom date range or use a quick report button, i.e. "This Week."
    • To view the previous timeframe click the "<" button.
    • To view the next timeframe click the ">" button.
  • Click "Reload" to view your customized Staff Pay Report.
  • (Optional) Select "CSV" to Export the data displayed.
Run the staff pay report with your pet sitting software
  • To switch from Summary Report to Service Detail Report, click "Show Detail." Switch back by clicking "Show Summary.
  • To drill down into the Staff Level Report, click on the blue staff name.
Full Staff Service Details Report:

Run the staff pay report in full detail with your dog walking software


Note: If you have Inactive Staff that appear on a Staff Pay Report, they will appear at the end of the staff list and when clicked on, they will be clearly indicated as "Inactive."


Inactive Staff Member on Staff Pay Report in homeboarding Software


Inactive Staff Member on Staff Pay Report in homeboarding Software


Staff Pay Report Explained: 
  • Staff: Name of the staff member.
  • # Days Worked: Number of days staff was assigned services in the selected date range.
  • # Services: Total number of services assigned to the staff member in the selected date range.
  • Client Charges: Total amount of client charges for all services assigned to each staff member in the selected date range.
  • Staff Pay: Total amount of staff pay for all services assigned to each staff member in the selected date range.
  • %: Staff pay amount expressed as a percentage of client charges.
  • Scheduled Services: Total number of Scheduled services excluding Cancelled/Voided Services.
  • Cancelled: Total number of services that were cancelled.
  • Voided: Total number of services that were voided.
  • Total: Total number of all services assigned in the selected date range


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