Using the Key Management Report

Modified on Mon, 19 Sep, 2022 at 3:12 PM

When you receive a client's house key, you can add it to their Client Account. A client can have as many keys as needed and you can code them by a Key Reference. You can leave the key unassigned until the sitter needs it, or you can assign the key to the sitter straight away. 

You can view all Unissued Keys, all keys issued to any staff or filter to view keys issued to one staff, as well as  search by Key Reference. You can reassign in bulk using this report and it is helpful to inventory keys or review physical keys with staff. 

The report displays the following columns: 
  • Assigned Staff: Last Name, First Name.
  • Client (Client Reference): First & Last Name, with schedule ref in brackets, usually the pet name(s).
  • Key Name / Key Reference: The reference in blue links to the key details.


Tip: You can Reassign keys in bulk from this report as well as search by "Key Reference."


How Do I View a List of Issued or Unissued Keys?

Navigation: Scheduler > Key Management > Key List


Step 1

  • To view ALL keys issued to any staff, select "All Keys."
  • Click "Show Keys."
See all keys in key management system in dog walking software


Step 2

  • To view Issued keys to a staff member, click "Issued Keys" then select the staff member name from the dropdown.
  • Click "Show Keys."
See all keys assigned to a staff member in key management system in dog walking software


Step 3

  • To view ALL Unissued keys, click "Unissued Keys" from the dropdown.
  • Click "Show Keys."
See all unissued keys in key management system in dog walker software


How Do I Assign / Reassign Keys?

After selecting your report as shown above:
  • Check the box beside the keys to assign.
  • Select the sitter to assign the keys to in the dropdown.
  • Click "Assign."

See all unissued keys in key management system in dog walker software

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article