The ACH Authorization Log records important information about when the client authorized their bank account for payments. The log includes time, date, transaction id number and IP address.
Tip: Generally, this only happens once, unless the client links or changes their bank account.
How Do I View the Log for ACH Authorization?
Navigation: Clients > access a client's account > Client Admin > Logs
- Scroll to the very bottom of the Events OR Messages page
- Click "View ACH Authorization logs."
- Information in the ACH Logs include the Date and Time of the transaction, the Source ID and the IP address
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