Disable Service Reports for a Service Item

Modified on Fri, 04 Aug 2023 at 04:50 PM

Service Reports are useful for providing feedback to your Clients after a visit or activity with their pets. However, there may be circumstances when a Service Report is not required depending on the Service., therefore you can choose to switch of this function.

Here are some examples:

  • Dog Walk - Service Report required
  • Daycare - Service Report required 
  • Homeboarding - Service Report required 
  • Pet Food - Service Report not required.
  • Pet Products - Service Report not required

Info: When a Service Report is disabled for a Service Item, the Service Report badge will not be visible on the Schedule.

How do I Disable a Service Report for a Service Item?

Navigation: Admin > Services > Service Items > Select Service > Advanced

Step 1

  • Click on the Service Item to Edit.

Select Service Item to Disable Service Report in Advanced Settings in Dog Walking Software

Step 2

  • Click on "Advanced."
  • Toggle ON or OFF "Service Report Required"
  • Click "Update."

Enable or disable a service report for a service item in pet sitting software

When a Staff member accesses their Dashboard, My List View or My Column View after disabling the "Service Report Required" setting, and clicks on a Service Item, the Service Report feature is no longer accessible and the Service Report Badge in the Scheduler will not be visible.

Service Report indicator not shown on schedule in dog daycare software

Info: Further Reading:

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